What's on Your Wish List?

__ a plan for introducing and managing changes
__ my own personal business advisor
__ better tools for managing conflict
__ more effective business practices
__ more committed employees
__ organized policies & procedures
__ better communication practices
__ a realistic strategic plan
__ a clearly defined marketing plan
__ more efficient operating systems
__ a "20/20" Vision---with a plan for getting there



A Survey: Before We Begin...
In an effort to provide you with the greatest return on your investment in working with LYNCO Associates, Inc., please take the time to complete the following questions. Circle any that apply and fill in blanks as appropriate. This is designed as a tool for organizing your thoughts about the changes you want to make.

1. What is the mission of your unit?
a. Production
b. Service
c. Design
d. Oversight
e. Innovation
f. Other______________________

2. How would you describe your role as manager/leader?
a. Vision keeper
b. Order keeper
c. Morale builder
d. Task monitor
e. Communications link
f. Servant
g. Leading the charge
h. Other__________________________

3. Where does your unit fit within the overall vision/mission of the organization?
a. we are a customer
b. we are a supplier
c. we are a critical link
d. we pave the way
e. we find solutions
f. we pick up the pieces
g. we challenge the system
h. Other__________________________________________

4. How would you characterize the strengths of your group?
a. share ideas
b. work through problems
c. highly productive
d. work well as a team
e. make timely and effective decisions
f. innovative
g. adapt to change
h. use our differences productively
i. highly skilled and talented
j. independent and professional
g. Other__________________________________________

5. What would you like to see changes in?
a. performance levels
b. attitude towards____________
c. morale
d. quality in relation to___________
e. turnover levels
f. communication patterns
g. problem solving capability
h. flexibility and adaptability
i. level of decision making
j. working effectively as a unit (team)
k. Other__________________________________________

6. What would be different if this problem were solved?
a. I would have less phone calls
b. I would feel more comfortable when traveling
c. My bosses would be happier
d. I could identify some real performers
e. Quarterly numbers would improve
f. There would be fewer squabbles among workers
g. We could take the lead in __________
h. There would be fewer mistakes
i. Workers would be self-starters and make good decisions
j. Other_________________________________________

7. What metrics (measurements) would be useful in documenting this change?
a. dollars_____________________
b. quantity____________________
c. quality_____________________
d. increase____________________
e. decrease_____________________
f. benchmarks___________________
g. Other________________________

8. What are you currently doing to address your concerns?
a. group meetings
b. training
c. supervising and evaluating
d. individual discussions
e. coordinating, planning
f. coaching
g. rearranging players
h. Other _________________________________________-

9. What are the obstacles?
a. system inflexibility
b. lack of direction from "above"
c. lack of commitment from workers
d. short term goals
e. lack of support from___________
f. need for training on_______________
g. comfort zones
h. need for interpersonal skills, specifically_____________
i. willingness to learn new skills
j. roles and responsibilities
k. time and scheduling
l. Other__________________________________________

10. What do you see as the weak spot in this group?
a. Skill development
b. Flexibility
c. Unwillingness to accept those with differences
d. Frustration with management
e. Disorganization, confusion
f. Lack the desire to learn
g. Unwillingness to make decisions
h. Need for security and stability
i. Stress levels are high
j. Other______________________________________

11. What competencies are necessary to accomplish the mission of this group? (list those you want the group --or yourself-- to develop)
a. Skills:
b. Attitudes:
c. Behaviors:
d. Knowledge:
e. Other:

12. Is there anything else you would like to address?



| About Lynco Associates, Inc. | | About Lynda Rogerson, Ed.D. |
| Services/Products | | Courses/Programs |
| Transitions: A Newsletter about Change | | Special Interest Areas |
| Tell Me About Yourself | | What's New |